We only ship to destinations within the Republic of Ireland and Northern Ireland.
Our standard charge for delivery is €5.50. All standard orders over €100 are delivered free of charge on our Pet Grooming Range through our Website.
We will always try to get your order to you as quickly as possible and aim to have all orders dispatched within 48hrs. Delivery is normally within 24hrs after dispatch from our warehouse.
We accept most major debit cards and credit cards, including Mastercard and Visa. You can also checkout via PayPal.
If you have not received your package within 3 working days, please check your parcel tracking. This will be sent with your dispatch confirmation email. If you still cannot locate your package using this information, you can contact our customer service team. Email: firstname.lastname@example.org or phone 052 9153916.
Yes - if for some reason you need to cancel your order you can do so free of charge up to the point at which your order enters the picking process in our warehouse.
If you think you have received the wrong item in your order, please contact our Customer Service team by Email: email@example.com or phone 052 9153916.
Unfortunately, we are unable to reserve for any items on our website. If you have a requirement to plan a purchase ahead, please contact us directly by Email: firstname.lastname@example.org or phone 052 9153916.
You can contact us through our contact page! We will be happy to assist you.