
• Sterling Silver Shampoo is an super effective whitening shampoo without bleaching but with superior cleaning and whitening effect through a revolutionary formula that has the ability to clean and moisturize at the same time • Makes a snow white and glossy coat without dryness • Removes urine stains, dirt and yellowness • Gives great moisture balance and great shine with K9’s optical Keratin and D-panthenol complex • Dilutable with water up to 1/10 • For additional sustainable whiteness and fur quality use K9 Sterling Silver Conditioner • Contains no bleach, can be used on multi colored coats
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Always retain your invoice as proof of purchase and support of your product warranty (if applicable).
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt/invoice as proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at tsales@mull-coop.ie.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at tsales@mull-coop.ie and send your item to: Returns Department, Mullinahone Co-op, Mullinahone, Thurles, County Tipperary, E41 YV05, Ireland.